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Tailgate crack - followup



 
 
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  #1  
Old June 16th 06, 04:42 PM posted to rec.autos.makers.ford.explorer
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Default Tailgate crack - followup

I finally took our 2002 XLT to the dealer to have the tailgate panel
fixed.

The body manager said since it was "cosmetic", it wasn't covered by my
extended warrantee. He said he would do some checking and get back to
me.

He called and asked me if I would be willing to pay 10% which would be
$30 plus tax. That sounded reasonable, so that's what we did.

It looks great!

He gave another reason for the cracking - some fluid used back there,
I assumed in the rear window washer, leaked down in back of the panel
and caused the back side to shrink and thus cracked the panel. Anyone
else heard that before?

WLW
Ads
  #2  
Old June 18th 06, 02:43 AM posted to rec.autos.makers.ford.explorer
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Default Tailgate crack - followup

Someone in this group said something about ws washer fluid over a year ago.
We had our panel on our '02 replaced about 2.5 years ago.
wth

"wlwallick" > wrote in message
...
>I finally took our 2002 XLT to the dealer to have the tailgate panel
> fixed.
>
> The body manager said since it was "cosmetic", it wasn't covered by my
> extended warrantee. He said he would do some checking and get back to
> me.
>
> He called and asked me if I would be willing to pay 10% which would be
> $30 plus tax. That sounded reasonable, so that's what we did.
>
> It looks great!
>
> He gave another reason for the cracking - some fluid used back there,
> I assumed in the rear window washer, leaked down in back of the panel
> and caused the back side to shrink and thus cracked the panel. Anyone
> else heard that before?
>
> WLW



  #3  
Old June 18th 06, 03:56 PM posted to rec.autos.makers.ford.explorer
external usenet poster
 
Posts: n/a
Default Tailgate crack - followup

So... That's NOT a manufacturing/design defect? Huh?!?

--

"wlwallick" > wrote in message
...
> I finally took our 2002 XLT to the dealer to have the tailgate panel
> fixed.
>
> The body manager said since it was "cosmetic", it wasn't covered by my
> extended warrantee. He said he would do some checking and get back to
> me.
>
> He called and asked me if I would be willing to pay 10% which would be
> $30 plus tax. That sounded reasonable, so that's what we did.
>
> It looks great!
>
> He gave another reason for the cracking - some fluid used back there,
> I assumed in the rear window washer, leaked down in back of the panel
> and caused the back side to shrink and thus cracked the panel. Anyone
> else heard that before?
>
> WLW



 




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