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Problem Getting Deposit From Smythe Mercedes



 
 
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  #11  
Old October 22nd 04, 02:03 AM
Matt Whiting
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Gerard Gold wrote:

> I made a deposit of $500 in 97/98 with Smythe Mercedes, which is the San
> Jose area on Steven's Creek Boulevard. (I had thought of getting an ML, but
> decided against it later.)
>
> I started calling them around 2001/2002 about getting back my deposit, but
> got no action. The fellow I dealt with, Rich McLeod, has since left.
>
> Recently, I decided I had to go in there. I went in there, filled out a page
> of paper giving my current address, and a few days later I was told my check
> was in the mail.
>
> Went in there around July and spoke to a Trey (Friedman?) who I had spoke
> with on the phone previously and had gotten a lot of encouragement but no
> action. This time I made the mistake of telling him I planned to leave town
> due to job issues.
>
> A few weeks later I called and spoke with a Paul Aruba, who I believe is the
> manager of sales. He had me speak with his assistant, who claimed that she
> had sent a check to the old (work) address, that preceded the new address
> info I had given them, but would send one to the correct address.
>
> That was a couple of months ago. Still no check.
>
> Any ideas what I should do next?


Get a clue. Anyone who leaves a deposit and then doesn't even try to
get it back for 3-4 years, needs to acquire some common sense. I'd
chalk it up to experience and move on.


Matt

Ads
  #12  
Old October 22nd 04, 11:06 PM
Tiger
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Contact state consumer affair office...Take them to small claim court.


  #13  
Old October 22nd 04, 11:06 PM
Tiger
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Contact state consumer affair office...Take them to small claim court.


  #14  
Old October 22nd 04, 11:45 PM
Daniel J. Stern
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On Fri, 22 Oct 2004, Paul wrote:

> Go in and ask for the manager. Tell his the story, and then say I feel
> you should assist me in getting my refund. When they say "We will get
> you a check cut right away" say thenks and then find yourself a chair
> and sit in the middle of the show room and say "Thanks, I will wait".
> You will surely get your check very quickly. By the way if anyone ask
> why you are sitting in the middle of the show room, tell them. That
> will speed up the process for sure.


....and if it doesn't, retreat and return with reinforcements. These
reinforcements should take the form of three or four young children of
approximately 4 to 7 years old, whom you have borrowed from friends. Pick
up the kids, then swing by 7-Eleven and load 'em up with caffeinated soda
and lots of candy, *then* head over to the dealer, turn the kids loose in
the showroom and return to your chair to wait for the check.
  #15  
Old October 22nd 04, 11:45 PM
Daniel J. Stern
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Default

On Fri, 22 Oct 2004, Paul wrote:

> Go in and ask for the manager. Tell his the story, and then say I feel
> you should assist me in getting my refund. When they say "We will get
> you a check cut right away" say thenks and then find yourself a chair
> and sit in the middle of the show room and say "Thanks, I will wait".
> You will surely get your check very quickly. By the way if anyone ask
> why you are sitting in the middle of the show room, tell them. That
> will speed up the process for sure.


....and if it doesn't, retreat and return with reinforcements. These
reinforcements should take the form of three or four young children of
approximately 4 to 7 years old, whom you have borrowed from friends. Pick
up the kids, then swing by 7-Eleven and load 'em up with caffeinated soda
and lots of candy, *then* head over to the dealer, turn the kids loose in
the showroom and return to your chair to wait for the check.
  #16  
Old October 22nd 04, 11:57 PM
Gerard Gold
external usenet poster
 
Posts: n/a
Default

That's pretty funny. Thanks.

I may use it as a back up.

Gerard



"Paul" > wrote in message
.com...
> It's easy to get a refund you are intitled to.
> Go in and ask for the manager. Tell his the story, and then say I feel

you
> should assist me in getting my refund. When they say "We will get you a
> check cut right away" say thenks and then find yourself a chair and sit

in
> the middle of the show room and say "Thanks, I will wait". You will

surely
> get your check very quickly. By the way if anyone ask why you are sitting
> in the middle of the show room, tell them. That will speed up the process
> for sure.
>
> Paul McKechnie
> 84 500SEL
>
> "Gerard Gold" > wrote in message
> news:yjWdd.283980$MQ5.135340@attbi_s52...
> > I made a deposit of $500 in 97/98 with Smythe Mercedes, which is the San
> > Jose area on Steven's Creek Boulevard. (I had thought of getting an ML,

> but
> > decided against it later.)
> >
> > I started calling them around 2001/2002 about getting back my deposit,

but
> > got no action. The fellow I dealt with, Rich McLeod, has since left.
> >
> > Recently, I decided I had to go in there. I went in there, filled out a

> page
> > of paper giving my current address, and a few days later I was told my

> check
> > was in the mail.
> >
> > Went in there around July and spoke to a Trey (Friedman?) who I had

spoke
> > with on the phone previously and had gotten a lot of encouragement but

no
> > action. This time I made the mistake of telling him I planned to leave

> town
> > due to job issues.
> >
> > A few weeks later I called and spoke with a Paul Aruba, who I believe is

> the
> > manager of sales. He had me speak with his assistant, who claimed that

she
> > had sent a check to the old (work) address, that preceded the new

address
> > info I had given them, but would send one to the correct address.
> >
> > That was a couple of months ago. Still no check.
> >
> > Any ideas what I should do next?
> >
> > Thanks for any suggestions,
> >
> > Gerard Gold
> >
> > (408) 996-0338
> >
> >
> >
> > P.O.B. 2584
> > Cupertino, CA 95015
> >
> >

>
>



  #17  
Old October 22nd 04, 11:57 PM
Gerard Gold
external usenet poster
 
Posts: n/a
Default

That's pretty funny. Thanks.

I may use it as a back up.

Gerard



"Paul" > wrote in message
.com...
> It's easy to get a refund you are intitled to.
> Go in and ask for the manager. Tell his the story, and then say I feel

you
> should assist me in getting my refund. When they say "We will get you a
> check cut right away" say thenks and then find yourself a chair and sit

in
> the middle of the show room and say "Thanks, I will wait". You will

surely
> get your check very quickly. By the way if anyone ask why you are sitting
> in the middle of the show room, tell them. That will speed up the process
> for sure.
>
> Paul McKechnie
> 84 500SEL
>
> "Gerard Gold" > wrote in message
> news:yjWdd.283980$MQ5.135340@attbi_s52...
> > I made a deposit of $500 in 97/98 with Smythe Mercedes, which is the San
> > Jose area on Steven's Creek Boulevard. (I had thought of getting an ML,

> but
> > decided against it later.)
> >
> > I started calling them around 2001/2002 about getting back my deposit,

but
> > got no action. The fellow I dealt with, Rich McLeod, has since left.
> >
> > Recently, I decided I had to go in there. I went in there, filled out a

> page
> > of paper giving my current address, and a few days later I was told my

> check
> > was in the mail.
> >
> > Went in there around July and spoke to a Trey (Friedman?) who I had

spoke
> > with on the phone previously and had gotten a lot of encouragement but

no
> > action. This time I made the mistake of telling him I planned to leave

> town
> > due to job issues.
> >
> > A few weeks later I called and spoke with a Paul Aruba, who I believe is

> the
> > manager of sales. He had me speak with his assistant, who claimed that

she
> > had sent a check to the old (work) address, that preceded the new

address
> > info I had given them, but would send one to the correct address.
> >
> > That was a couple of months ago. Still no check.
> >
> > Any ideas what I should do next?
> >
> > Thanks for any suggestions,
> >
> > Gerard Gold
> >
> > (408) 996-0338
> >
> >
> >
> > P.O.B. 2584
> > Cupertino, CA 95015
> >
> >

>
>



  #18  
Old October 23rd 04, 12:04 AM
Gerard Gold
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Posts: n/a
Default

Thanks to you and every one else for their suggestions. The dealership did
tell me I was entitled to a return of the deposit, so I will pursue it.


Gerard

"T.G. Lambach" > wrote in message
news:uzWdd.298473$3l3.204016@attbi_s03...
> Forget about the salesmen, they aren't paid to solve your problems.
> They'll tell you anything.
>
> Call the county's consumer assistance office.
>
> Some years ago I bought a used Porsche 928 there. They took my money
> quick enough but then couldn't deliver its title - for months. I finally
> called the (then) owner, Mr. Smythe, and things were resolved a few
> weeks later.
>
> The dealership is now owned by one of the mega-dealer chains.



  #19  
Old October 23rd 04, 12:04 AM
Gerard Gold
external usenet poster
 
Posts: n/a
Default

Thanks to you and every one else for their suggestions. The dealership did
tell me I was entitled to a return of the deposit, so I will pursue it.


Gerard

"T.G. Lambach" > wrote in message
news:uzWdd.298473$3l3.204016@attbi_s03...
> Forget about the salesmen, they aren't paid to solve your problems.
> They'll tell you anything.
>
> Call the county's consumer assistance office.
>
> Some years ago I bought a used Porsche 928 there. They took my money
> quick enough but then couldn't deliver its title - for months. I finally
> called the (then) owner, Mr. Smythe, and things were resolved a few
> weeks later.
>
> The dealership is now owned by one of the mega-dealer chains.



  #20  
Old October 25th 04, 04:24 AM
Threeducks
external usenet poster
 
Posts: n/a
Default

Daniel J. Stern wrote:
> On Fri, 22 Oct 2004, Paul wrote:
>
>
>>Go in and ask for the manager. Tell his the story, and then say I feel
>>you should assist me in getting my refund. When they say "We will get
>>you a check cut right away" say thenks and then find yourself a chair
>>and sit in the middle of the show room and say "Thanks, I will wait".
>>You will surely get your check very quickly. By the way if anyone ask
>>why you are sitting in the middle of the show room, tell them. That
>>will speed up the process for sure.

>
>
> ...and if it doesn't, retreat and return with reinforcements. These
> reinforcements should take the form of three or four young children of
> approximately 4 to 7 years old, whom you have borrowed from friends. Pick
> up the kids, then swing by 7-Eleven and load 'em up with caffeinated soda
> and lots of candy, *then* head over to the dealer, turn the kids loose in
> the showroom and return to your chair to wait for the check.


As someone that has 3 four year old kids of my own, I can attest that
having them around gets results. If they get wild in a resturant, you
wouldn't believe how fast they can cook food and have it on your table,
or have the check to you. You aren't waiting any 20 minutes for your
Kung Pao Chicken, that's for sure. I might try bringing them with me
the next time I go to buy a car...
 




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