Superchips is a RIP off.. never buy one!

I just wanted to see if the Superchips was worth it. So I bought a used
model 3715 for 1998-2003 Dodge 5.9L. So I receive the unit, great shape, as
the other owner sold his truck and no longer needed this one, it was well
taken care of.

Time to program my 2002 Dodge 2500 with 5.9L. Low and behold the Superchips
tells me the programmer "Requires an Update" Well, I know this is going to
be trouble! So i called Superchips and the first guy says, no problem, even
through you bought it used there is no charge. Call back with the Vin # and
the numbers off the computer.

Okay, NP, I find the numbers I need and call them back. This time another
guy answers the phone, telling me that it will cost $200 to reprogram the
controller. Though he says if the other guy has the receipt, it will be only
$10.50

Well, what the heck, why two different people tell me different things, and
why, even though I'm the second owner, yet with the receipt it is $198.50
less??

I can't see how a company can list this for 1998-2003 model years and then
tell me that i have to pay $200 to get it fixed. To me that is FALSE
advertisement on there part. Anyway you look at it. Yes, I know there are
many different computers out there for a Dodge truck, so what. There are
many more different computers in every home and yet if a software company
sells a program that didn't work with them all, well.... need I say more, as
that company wouldn't last long IMO.

Also, it is like a 5 minute deal at the most to FLASH a programmer like the
Superships. Just plug in the serial cables and upload the newer flash is
all. What a ripoff to the end user to charge $200. I'm 33 years old, I'll
own more trucks in my life, what a shame I'll never buy from this company,
and never recommend them to anyone either.

-Steve

"S_Allamand >" > wrote in message
...
> I just wanted to see if the Superchips was worth it. So I bought a used
> model 3715 for 1998-2003 Dodge 5.9L. So I receive the unit, great shape,
as
> the other owner sold his truck and no longer needed this one, it was well
> taken care of.
>
> Time to program my 2002 Dodge 2500 with 5.9L. Low and behold the
Superchips
> tells me the programmer "Requires an Update" Well, I know this is going to
> be trouble! So i called Superchips and the first guy says, no problem,
even
> through you bought it used there is no charge. Call back with the Vin #
and
> the numbers off the computer.
>
>
> Also, it is like a 5 minute deal at the most to FLASH a programmer like
the
> Superships. Just plug in the serial cables and upload the newer flash is
> all. What a ripoff to the end user to charge $200.

And why exactly is it not possible for you to just keep calling Superchips
back
until you get the first guy again on the phone who said they would give you
a
free flash update?!?

You might also look more carefully at the warranty of products that you buy
used. Here's the pertient warning on the Superchips warranty, accessible by

http://www.superchips.com/html/products/index.htm#

"This Limited Warranty applies only to the original purchaser and is not
transferable."


Ted

"S_Allamand >" > wrote in message
...
> I just wanted to see if the Superchips was worth it. So I bought a used
> model 3715 for 1998-2003 Dodge 5.9L. So I receive the unit, great shape,
as
> the other owner sold his truck and no longer needed this one, it was well
> taken care of.
>
> Time to program my 2002 Dodge 2500 with 5.9L. Low and behold the
Superchips
> tells me the programmer "Requires an Update" Well, I know this is going to
> be trouble! So i called Superchips and the first guy says, no problem,
even
> through you bought it used there is no charge. Call back with the Vin #
and
> the numbers off the computer.
>
>
> Also, it is like a 5 minute deal at the most to FLASH a programmer like
the
> Superships. Just plug in the serial cables and upload the newer flash is
> all. What a ripoff to the end user to charge $200.

And why exactly is it not possible for you to just keep calling Superchips
back
until you get the first guy again on the phone who said they would give you
a
free flash update?!?

You might also look more carefully at the warranty of products that you buy
used. Here's the pertient warning on the Superchips warranty, accessible by

http://www.superchips.com/html/products/index.htm#

"This Limited Warranty applies only to the original purchaser and is not
transferable."


Ted

>"S_Allamand >" > wrote in message
...
>> I just wanted to see if the Superchips was worth it. So I bought a used
>> model 3715 for 1998-2003 Dodge 5.9L. So I receive the unit, great shape,
>as
>> the other owner sold his truck and no longer needed this one, it was well
>> taken care of.
>>
>> Time to program my 2002 Dodge 2500 with 5.9L. Low and behold the
>Superchips
>> tells me the programmer "Requires an Update" Well, I know this is going to
>> be trouble! So i called Superchips and the first guy says, no problem,
>even
>> through you bought it used there is no charge. Call back with the Vin #
>and
>> the numbers off the computer.
>>
>>
>> Also, it is like a 5 minute deal at the most to FLASH a programmer like
>the
>> Superships. Just plug in the serial cables and upload the newer flash is
>> all. What a ripoff to the end user to charge $200.
>
>And why exactly is it not possible for you to just keep calling Superchips
>back
>until you get the first guy again on the phone who said they would give you
>a
>free flash update?!?
>
>You might also look more carefully at the warranty of products that you buy
>used. Here's the pertient warning on the Superchips warranty, accessible by
>
>http://www.superchips.com/html/products/index.htm#
>
>"This Limited Warranty applies only to the original purchaser and is not
>transferable."
>


Good point, Ted! I thought this, when the OP posted his diatribe
against the good folks at Superchips:

I go to about 5-6000 garage sales each year. No, I'm not a dealer, .
.. . I'm simply an economically-minded, eclectic collector of other people's
cast offs. I have made some tremendous bargains, over the past several years.
Many of them, you would never believe, if I came off the anecdotal details of
those transactions.

I see and deal with a lot of people who have their heads on straight,
and let you know that they are having their sale, because they have a purpose
in mind, and that's to get RID of the stuff they consider to be junk, and get
it away from their homes, and out of their life. I also see the other kind of
people, who start out with that objective, but then begin having second
thoughts, and start thinking about how much money they paid for certain items,
and go directly to human phase three, where they think they can realize some
kind of return on the investment they made, by asking a certain (unrealistic)
percentage of the original retail price they paid, to sell to someone, standing
in their garage, willing ONLY to help them with that original objective, of
getting RID of the items. Normally, 10¢ or less, on the retail dollar, is
about right, provided it isn't worn out, damaged, stained, or otherwise
questionable, and in testable, working order.

Many times, I've picked up a fairly well worn, sabre saw, and found
it priced at $35.00. As I'm gently replacing it to it's former resting place,
many times, the wife of its owner will say something like, "My husband said
that cost over $100, new!" She'll then go into how well it works, and tell you
why he bought it -- new kitchen, remodel the bath, etc, etc, etc. After
listening, carefully, I usually ask about the written warranty, and replacement
policy, if I'm not completely satisfied at $35.00. Most of them suddenly get
it, but there are at least as many who need to duck, to avoid the low flying
aircraft, crashing into their foreheads. Either it's for sale at an
unbelieveably low price, or there's someone down the street with another one,
just like it, priced at $5.00, because they know you don't expect a warranty,
and they still have the same, original objective, of getting the damned thing
out of their house. Usually those deals are do-able, if I need a sabre saw, at
the moment, or I think one of my friends needs one. At $35, I'm just better
educated on the lack of intellect on the part of the seller, and chalking up a
few wasted minutes, as I move on down the street to the next sale.

Just last week, I was at a retired couple's sale, as they'd purchased
a new motor home, and were going to travel across the country, during their
remaining retirement years. He was selling his Shopsmith, and all his tools.
His prices were based on what he'd paid, retail, and NOTHING was being sold,
during the first hours of the sale. I picked up a NIB (new-in-the-box, for the
uninitiated), heat gun. It was a brand name piece, and they seemed to have two
of them. Neither was marked with a price, so I carried them to the card table,
where Granny had set up her little cashier's station, and was waiting for her
first valued customer. I asked about the price. She related that they
belonged to her brother, and he had said that the price was 49.95 new, and that
he wanted $40 dollars each for them. That's eighty bucks for two new heat
guns, valued, in the store, on the shelf, at about $100. Hold me back! I
asked about the warranty, and once she understood the question, she related
that there was "NO WARRANTY." I then, quietly asked, "Have you ever heard of a
company called Harbor Freight??" She said "No,." and I walked away, after
gently replacing the two nicely packaged, ten-year-old, heat guns back on the
table where I found them, while all the other shoppers smiled and began moving
toward the end of the driveway, themselves.

This Superchips deal is just another case or two fools, who both lost
sight of their objectives, (well at least the second one, did --- who knows, .
.. . the original owner may have seen the embodiment of PT Barnam's famous
quote, and taken advantage of fool #2). If the damned chip was used, whether
it was "in perfect condition" or not, the question of warranty issues is a
valid one, for anyone trying to make a sale. If they don't have a good answer,
maybe that's one of the reasons why the original manufacturer gets the prices
he does, in the first place. Let's face it, owner number two, (previously
identified as fool #2), probably got ripped off, and needs to file this one in
his "Things to Remember" folder, for future reference, and walk away a winner,
in the "lessons learned" respect, at least. Or, . . . . there's always the
Casino, . . .

BTW, for those who are wondering, . . . . the Shopsmith was, (and
prolly still is), available at $2,750.00, . . . . Well, . . . whaddjaexpect,
.. . . . it cost over $3000.00 new, and that isn't even counting the shipping
charges. Used Superchips can prolly be found nearby, at his son's place, . .
.. . if they had any children, that is.

If your going to be mad at someone, pardner, . . . . maybe the guy
who got your money is on the list of prime suspects. Here's hoping that you
haven't had children, either.

God Bless,
Dan'L

Let's see, . . . . Ummmmmm, . . . . "Four More Years!"

>"S_Allamand >" > wrote in message
...
>> I just wanted to see if the Superchips was worth it. So I bought a used
>> model 3715 for 1998-2003 Dodge 5.9L. So I receive the unit, great shape,
>as
>> the other owner sold his truck and no longer needed this one, it was well
>> taken care of.
>>
>> Time to program my 2002 Dodge 2500 with 5.9L. Low and behold the
>Superchips
>> tells me the programmer "Requires an Update" Well, I know this is going to
>> be trouble! So i called Superchips and the first guy says, no problem,
>even
>> through you bought it used there is no charge. Call back with the Vin #
>and
>> the numbers off the computer.
>>
>>
>> Also, it is like a 5 minute deal at the most to FLASH a programmer like
>the
>> Superships. Just plug in the serial cables and upload the newer flash is
>> all. What a ripoff to the end user to charge $200.
>
>And why exactly is it not possible for you to just keep calling Superchips
>back
>until you get the first guy again on the phone who said they would give you
>a
>free flash update?!?
>
>You might also look more carefully at the warranty of products that you buy
>used. Here's the pertient warning on the Superchips warranty, accessible by
>
>http://www.superchips.com/html/products/index.htm#
>
>"This Limited Warranty applies only to the original purchaser and is not
>transferable."
>


Good point, Ted! I thought this, when the OP posted his diatribe
against the good folks at Superchips:

I go to about 5-6000 garage sales each year. No, I'm not a dealer, .
.. . I'm simply an economically-minded, eclectic collector of other people's
cast offs. I have made some tremendous bargains, over the past several years.
Many of them, you would never believe, if I came off the anecdotal details of
those transactions.

I see and deal with a lot of people who have their heads on straight,
and let you know that they are having their sale, because they have a purpose
in mind, and that's to get RID of the stuff they consider to be junk, and get
it away from their homes, and out of their life. I also see the other kind of
people, who start out with that objective, but then begin having second
thoughts, and start thinking about how much money they paid for certain items,
and go directly to human phase three, where they think they can realize some
kind of return on the investment they made, by asking a certain (unrealistic)
percentage of the original retail price they paid, to sell to someone, standing
in their garage, willing ONLY to help them with that original objective, of
getting RID of the items. Normally, 10¢ or less, on the retail dollar, is
about right, provided it isn't worn out, damaged, stained, or otherwise
questionable, and in testable, working order.

Many times, I've picked up a fairly well worn, sabre saw, and found
it priced at $35.00. As I'm gently replacing it to it's former resting place,
many times, the wife of its owner will say something like, "My husband said
that cost over $100, new!" She'll then go into how well it works, and tell you
why he bought it -- new kitchen, remodel the bath, etc, etc, etc. After
listening, carefully, I usually ask about the written warranty, and replacement
policy, if I'm not completely satisfied at $35.00. Most of them suddenly get
it, but there are at least as many who need to duck, to avoid the low flying
aircraft, crashing into their foreheads. Either it's for sale at an
unbelieveably low price, or there's someone down the street with another one,
just like it, priced at $5.00, because they know you don't expect a warranty,
and they still have the same, original objective, of getting the damned thing
out of their house. Usually those deals are do-able, if I need a sabre saw, at
the moment, or I think one of my friends needs one. At $35, I'm just better
educated on the lack of intellect on the part of the seller, and chalking up a
few wasted minutes, as I move on down the street to the next sale.

Just last week, I was at a retired couple's sale, as they'd purchased
a new motor home, and were going to travel across the country, during their
remaining retirement years. He was selling his Shopsmith, and all his tools.
His prices were based on what he'd paid, retail, and NOTHING was being sold,
during the first hours of the sale. I picked up a NIB (new-in-the-box, for the
uninitiated), heat gun. It was a brand name piece, and they seemed to have two
of them. Neither was marked with a price, so I carried them to the card table,
where Granny had set up her little cashier's station, and was waiting for her
first valued customer. I asked about the price. She related that they
belonged to her brother, and he had said that the price was 49.95 new, and that
he wanted $40 dollars each for them. That's eighty bucks for two new heat
guns, valued, in the store, on the shelf, at about $100. Hold me back! I
asked about the warranty, and once she understood the question, she related
that there was "NO WARRANTY." I then, quietly asked, "Have you ever heard of a
company called Harbor Freight??" She said "No,." and I walked away, after
gently replacing the two nicely packaged, ten-year-old, heat guns back on the
table where I found them, while all the other shoppers smiled and began moving
toward the end of the driveway, themselves.

This Superchips deal is just another case or two fools, who both lost
sight of their objectives, (well at least the second one, did --- who knows, .
.. . the original owner may have seen the embodiment of PT Barnam's famous
quote, and taken advantage of fool #2). If the damned chip was used, whether
it was "in perfect condition" or not, the question of warranty issues is a
valid one, for anyone trying to make a sale. If they don't have a good answer,
maybe that's one of the reasons why the original manufacturer gets the prices
he does, in the first place. Let's face it, owner number two, (previously
identified as fool #2), probably got ripped off, and needs to file this one in
his "Things to Remember" folder, for future reference, and walk away a winner,
in the "lessons learned" respect, at least. Or, . . . . there's always the
Casino, . . .

BTW, for those who are wondering, . . . . the Shopsmith was, (and
prolly still is), available at $2,750.00, . . . . Well, . . . whaddjaexpect,
.. . . . it cost over $3000.00 new, and that isn't even counting the shipping
charges. Used Superchips can prolly be found nearby, at his son's place, . .
.. . if they had any children, that is.

If your going to be mad at someone, pardner, . . . . maybe the guy
who got your money is on the list of prime suspects. Here's hoping that you
haven't had children, either.

God Bless,
Dan'L

Let's see, . . . . Ummmmmm, . . . . "Four More Years!"

Yes, I had read their warrenty info, in great detail. Yet, I assumed that
when the model I bought,
regardless if used, said it was for 1998-2003, that it indeed was for them
years of that truck! I
had not assumed that their product would not work "Out of the Box"
correctly.

To call back and be on hold for 10-12 min at a time to try and reach the
same guy for what reason?
once they have the programer, who's to stop them from billing me before I
can get it back.

The really "DUMB" point of the matter is the fact that they said they would
update it if i had the guys
receipt to show he bought it, not me. What the heck then does it matter?


"Ted Mittelstaedt" > wrote in message
...
>
> "S_Allamand >" > wrote in message
> ...
> > I just wanted to see if the Superchips was worth it. So I bought a used
> > model 3715 for 1998-2003 Dodge 5.9L. So I receive the unit, great shape,
> as
> > the other owner sold his truck and no longer needed this one, it was
well
> > taken care of.
> >
> > Time to program my 2002 Dodge 2500 with 5.9L. Low and behold the
> Superchips
> > tells me the programmer "Requires an Update" Well, I know this is going
to
> > be trouble! So i called Superchips and the first guy says, no problem,
> even
> > through you bought it used there is no charge. Call back with the Vin #
> and
> > the numbers off the computer.
> >
> >
> > Also, it is like a 5 minute deal at the most to FLASH a programmer like
> the
> > Superships. Just plug in the serial cables and upload the newer flash is
> > all. What a ripoff to the end user to charge $200.
>
> And why exactly is it not possible for you to just keep calling Superchips
> back
> until you get the first guy again on the phone who said they would give
you
> a
> free flash update?!?
>
> You might also look more carefully at the warranty of products that you
buy
> used. Here's the pertient warning on the Superchips warranty, accessible
by
>
> http://www.superchips.com/html/products/index.htm#
>
> "This Limited Warranty applies only to the original purchaser and is not
> transferable."
>
>
> Ted
>
>

Yes, I had read their warrenty info, in great detail. Yet, I assumed that
when the model I bought,
regardless if used, said it was for 1998-2003, that it indeed was for them
years of that truck! I
had not assumed that their product would not work "Out of the Box"
correctly.

To call back and be on hold for 10-12 min at a time to try and reach the
same guy for what reason?
once they have the programer, who's to stop them from billing me before I
can get it back.

The really "DUMB" point of the matter is the fact that they said they would
update it if i had the guys
receipt to show he bought it, not me. What the heck then does it matter?


"Ted Mittelstaedt" > wrote in message
...
>
> "S_Allamand >" > wrote in message
> ...
> > I just wanted to see if the Superchips was worth it. So I bought a used
> > model 3715 for 1998-2003 Dodge 5.9L. So I receive the unit, great shape,
> as
> > the other owner sold his truck and no longer needed this one, it was
well
> > taken care of.
> >
> > Time to program my 2002 Dodge 2500 with 5.9L. Low and behold the
> Superchips
> > tells me the programmer "Requires an Update" Well, I know this is going
to
> > be trouble! So i called Superchips and the first guy says, no problem,
> even
> > through you bought it used there is no charge. Call back with the Vin #
> and
> > the numbers off the computer.
> >
> >
> > Also, it is like a 5 minute deal at the most to FLASH a programmer like
> the
> > Superships. Just plug in the serial cables and upload the newer flash is
> > all. What a ripoff to the end user to charge $200.
>
> And why exactly is it not possible for you to just keep calling Superchips
> back
> until you get the first guy again on the phone who said they would give
you
> a
> free flash update?!?
>
> You might also look more carefully at the warranty of products that you
buy
> used. Here's the pertient warning on the Superchips warranty, accessible
by
>
> http://www.superchips.com/html/products/index.htm#
>
> "This Limited Warranty applies only to the original purchaser and is not
> transferable."
>
>
> Ted
>
>

Basicly, this Fool #2 might just call Consumer Afairs on your Good folks at
Superchips.
Falsely selling something, that as I have stated before. If you bought a
VCR, and when you
got home to hook it up, said, needs an Update for this TV, and you then
called to find out
that it would cost another $150 to get this so called "Update"....what would
you do?

I just want to let other people know that Superchips is a ripoff, no resale
value for the $350+
you pay, when most people have a truck for 2-3 years. It isn't worth it.
Also let people know
the workers they don't know on thing from the other guy... bad PR if you ask
me.

"Dan Larsen" > wrote in message
...
> >"S_Allamand >" > wrote in message
> ...
> >> I just wanted to see if the Superchips was worth it. So I bought a used
> >> model 3715 for 1998-2003 Dodge 5.9L. So I receive the unit, great
shape,
> >as
> >> the other owner sold his truck and no longer needed this one, it was
well
> >> taken care of.
> >>
> >> Time to program my 2002 Dodge 2500 with 5.9L. Low and behold the
> >Superchips
> >> tells me the programmer "Requires an Update" Well, I know this is going
to
> >> be trouble! So i called Superchips and the first guy says, no problem,
> >even
> >> through you bought it used there is no charge. Call back with the Vin #
> >and
> >> the numbers off the computer.
> >>
> >>
> >> Also, it is like a 5 minute deal at the most to FLASH a programmer like
> >the
> >> Superships. Just plug in the serial cables and upload the newer flash
is
> >> all. What a ripoff to the end user to charge $200.
> >
> >And why exactly is it not possible for you to just keep calling
Superchips
> >back
> >until you get the first guy again on the phone who said they would give
you
> >a
> >free flash update?!?
> >
> >You might also look more carefully at the warranty of products that you
buy
> >used. Here's the pertient warning on the Superchips warranty, accessible
by
> >
> >http://www.superchips.com/html/products/index.htm#
> >
> >"This Limited Warranty applies only to the original purchaser and is not
> >transferable."
> >
>
>
> Good point, Ted! I thought this, when the OP posted his
diatribe
> against the good folks at Superchips:
>
> I go to about 5-6000 garage sales each year. No, I'm not a
dealer, .
> . . I'm simply an economically-minded, eclectic collector of other
people's
> cast offs. I have made some tremendous bargains, over the past several
years.
> Many of them, you would never believe, if I came off the anecdotal
details of
> those transactions.
>
> I see and deal with a lot of people who have their heads on
straight,
> and let you know that they are having their sale, because they have a
purpose
> in mind, and that's to get RID of the stuff they consider to be junk, and
get
> it away from their homes, and out of their life. I also see the other
kind of
> people, who start out with that objective, but then begin having second
> thoughts, and start thinking about how much money they paid for certain
items,
> and go directly to human phase three, where they think they can realize
some
> kind of return on the investment they made, by asking a certain
(unrealistic)
> percentage of the original retail price they paid, to sell to someone,
standing
> in their garage, willing ONLY to help them with that original objective,
of
> getting RID of the items. Normally, 10¢ or less, on the retail dollar, is
> about right, provided it isn't worn out, damaged, stained, or otherwise
> questionable, and in testable, working order.
>
> Many times, I've picked up a fairly well worn, sabre saw, and
found
> it priced at $35.00. As I'm gently replacing it to it's former resting
place,
> many times, the wife of its owner will say something like, "My husband
said
> that cost over $100, new!" She'll then go into how well it works, and
tell you
> why he bought it -- new kitchen, remodel the bath, etc, etc, etc. After
> listening, carefully, I usually ask about the written warranty, and
replacement
> policy, if I'm not completely satisfied at $35.00. Most of them suddenly
get
> it, but there are at least as many who need to duck, to avoid the low
flying
> aircraft, crashing into their foreheads. Either it's for sale at an
> unbelieveably low price, or there's someone down the street with another
one,
> just like it, priced at $5.00, because they know you don't expect a
warranty,
> and they still have the same, original objective, of getting the damned
thing
> out of their house. Usually those deals are do-able, if I need a sabre
saw, at
> the moment, or I think one of my friends needs one. At $35, I'm just
better
> educated on the lack of intellect on the part of the seller, and chalking
up a
> few wasted minutes, as I move on down the street to the next sale.
>
> Just last week, I was at a retired couple's sale, as they'd
purchased
> a new motor home, and were going to travel across the country, during
their
> remaining retirement years. He was selling his Shopsmith, and all his
tools.
> His prices were based on what he'd paid, retail, and NOTHING was being
sold,
> during the first hours of the sale. I picked up a NIB (new-in-the-box,
for the
> uninitiated), heat gun. It was a brand name piece, and they seemed to
have two
> of them. Neither was marked with a price, so I carried them to the card
table,
> where Granny had set up her little cashier's station, and was waiting for
her
> first valued customer. I asked about the price. She related that they
> belonged to her brother, and he had said that the price was 49.95 new, and
that
> he wanted $40 dollars each for them. That's eighty bucks for two new heat
> guns, valued, in the store, on the shelf, at about $100. Hold me back!
I
> asked about the warranty, and once she understood the question, she
related
> that there was "NO WARRANTY." I then, quietly asked, "Have you ever heard
of a
> company called Harbor Freight??" She said "No,." and I walked away,
after
> gently replacing the two nicely packaged, ten-year-old, heat guns back on
the
> table where I found them, while all the other shoppers smiled and began
moving
> toward the end of the driveway, themselves.
>
> This Superchips deal is just another case or two fools, who both
lost
> sight of their objectives, (well at least the second one, did --- who
knows, .
> . . the original owner may have seen the embodiment of PT Barnam's famous
> quote, and taken advantage of fool #2). If the damned chip was used,
whether
> it was "in perfect condition" or not, the question of warranty issues is a
> valid one, for anyone trying to make a sale. If they don't have a good
answer,
> maybe that's one of the reasons why the original manufacturer gets the
prices
> he does, in the first place. Let's face it, owner number two, (previously
> identified as fool #2), probably got ripped off, and needs to file this
one in
> his "Things to Remember" folder, for future reference, and walk away a
winner,
> in the "lessons learned" respect, at least. Or, . . . . there's always
the
> Casino, . . .
>
> BTW, for those who are wondering, . . . . the Shopsmith was,
(and
> prolly still is), available at $2,750.00, . . . . Well, . . .
whaddjaexpect,
> . . . . it cost over $3000.00 new, and that isn't even counting the
shipping
> charges. Used Superchips can prolly be found nearby, at his son's place,
.. .
> . . if they had any children, that is.
>
> If your going to be mad at someone, pardner, . . . . maybe the
guy
> who got your money is on the list of prime suspects. Here's hoping that
you
> haven't had children, either.
>
> God Bless,
> Dan'L
>
> Let's see, . . . . Ummmmmm, . . . . "Four More Years!"

Basicly, this Fool #2 might just call Consumer Afairs on your Good folks at
Superchips.
Falsely selling something, that as I have stated before. If you bought a
VCR, and when you
got home to hook it up, said, needs an Update for this TV, and you then
called to find out
that it would cost another $150 to get this so called "Update"....what would
you do?

I just want to let other people know that Superchips is a ripoff, no resale
value for the $350+
you pay, when most people have a truck for 2-3 years. It isn't worth it.
Also let people know
the workers they don't know on thing from the other guy... bad PR if you ask
me.

"Dan Larsen" > wrote in message
...
> >"S_Allamand >" > wrote in message
> ...
> >> I just wanted to see if the Superchips was worth it. So I bought a used
> >> model 3715 for 1998-2003 Dodge 5.9L. So I receive the unit, great
shape,
> >as
> >> the other owner sold his truck and no longer needed this one, it was
well
> >> taken care of.
> >>
> >> Time to program my 2002 Dodge 2500 with 5.9L. Low and behold the
> >Superchips
> >> tells me the programmer "Requires an Update" Well, I know this is going
to
> >> be trouble! So i called Superchips and the first guy says, no problem,
> >even
> >> through you bought it used there is no charge. Call back with the Vin #
> >and
> >> the numbers off the computer.
> >>
> >>
> >> Also, it is like a 5 minute deal at the most to FLASH a programmer like
> >the
> >> Superships. Just plug in the serial cables and upload the newer flash
is
> >> all. What a ripoff to the end user to charge $200.
> >
> >And why exactly is it not possible for you to just keep calling
Superchips
> >back
> >until you get the first guy again on the phone who said they would give
you
> >a
> >free flash update?!?
> >
> >You might also look more carefully at the warranty of products that you
buy
> >used. Here's the pertient warning on the Superchips warranty, accessible
by
> >
> >http://www.superchips.com/html/products/index.htm#
> >
> >"This Limited Warranty applies only to the original purchaser and is not
> >transferable."
> >
>
>
> Good point, Ted! I thought this, when the OP posted his
diatribe
> against the good folks at Superchips:
>
> I go to about 5-6000 garage sales each year. No, I'm not a
dealer, .
> . . I'm simply an economically-minded, eclectic collector of other
people's
> cast offs. I have made some tremendous bargains, over the past several
years.
> Many of them, you would never believe, if I came off the anecdotal
details of
> those transactions.
>
> I see and deal with a lot of people who have their heads on
straight,
> and let you know that they are having their sale, because they have a
purpose
> in mind, and that's to get RID of the stuff they consider to be junk, and
get
> it away from their homes, and out of their life. I also see the other
kind of
> people, who start out with that objective, but then begin having second
> thoughts, and start thinking about how much money they paid for certain
items,
> and go directly to human phase three, where they think they can realize
some
> kind of return on the investment they made, by asking a certain
(unrealistic)
> percentage of the original retail price they paid, to sell to someone,
standing
> in their garage, willing ONLY to help them with that original objective,
of
> getting RID of the items. Normally, 10¢ or less, on the retail dollar, is
> about right, provided it isn't worn out, damaged, stained, or otherwise
> questionable, and in testable, working order.
>
> Many times, I've picked up a fairly well worn, sabre saw, and
found
> it priced at $35.00. As I'm gently replacing it to it's former resting
place,
> many times, the wife of its owner will say something like, "My husband
said
> that cost over $100, new!" She'll then go into how well it works, and
tell you
> why he bought it -- new kitchen, remodel the bath, etc, etc, etc. After
> listening, carefully, I usually ask about the written warranty, and
replacement
> policy, if I'm not completely satisfied at $35.00. Most of them suddenly
get
> it, but there are at least as many who need to duck, to avoid the low
flying
> aircraft, crashing into their foreheads. Either it's for sale at an
> unbelieveably low price, or there's someone down the street with another
one,
> just like it, priced at $5.00, because they know you don't expect a
warranty,
> and they still have the same, original objective, of getting the damned
thing
> out of their house. Usually those deals are do-able, if I need a sabre
saw, at
> the moment, or I think one of my friends needs one. At $35, I'm just
better
> educated on the lack of intellect on the part of the seller, and chalking
up a
> few wasted minutes, as I move on down the street to the next sale.
>
> Just last week, I was at a retired couple's sale, as they'd
purchased
> a new motor home, and were going to travel across the country, during
their
> remaining retirement years. He was selling his Shopsmith, and all his
tools.
> His prices were based on what he'd paid, retail, and NOTHING was being
sold,
> during the first hours of the sale. I picked up a NIB (new-in-the-box,
for the
> uninitiated), heat gun. It was a brand name piece, and they seemed to
have two
> of them. Neither was marked with a price, so I carried them to the card
table,
> where Granny had set up her little cashier's station, and was waiting for
her
> first valued customer. I asked about the price. She related that they
> belonged to her brother, and he had said that the price was 49.95 new, and
that
> he wanted $40 dollars each for them. That's eighty bucks for two new heat
> guns, valued, in the store, on the shelf, at about $100. Hold me back!
I
> asked about the warranty, and once she understood the question, she
related
> that there was "NO WARRANTY." I then, quietly asked, "Have you ever heard
of a
> company called Harbor Freight??" She said "No,." and I walked away,
after
> gently replacing the two nicely packaged, ten-year-old, heat guns back on
the
> table where I found them, while all the other shoppers smiled and began
moving
> toward the end of the driveway, themselves.
>
> This Superchips deal is just another case or two fools, who both
lost
> sight of their objectives, (well at least the second one, did --- who
knows, .
> . . the original owner may have seen the embodiment of PT Barnam's famous
> quote, and taken advantage of fool #2). If the damned chip was used,
whether
> it was "in perfect condition" or not, the question of warranty issues is a
> valid one, for anyone trying to make a sale. If they don't have a good
answer,
> maybe that's one of the reasons why the original manufacturer gets the
prices
> he does, in the first place. Let's face it, owner number two, (previously
> identified as fool #2), probably got ripped off, and needs to file this
one in
> his "Things to Remember" folder, for future reference, and walk away a
winner,
> in the "lessons learned" respect, at least. Or, . . . . there's always
the
> Casino, . . .
>
> BTW, for those who are wondering, . . . . the Shopsmith was,
(and
> prolly still is), available at $2,750.00, . . . . Well, . . .
whaddjaexpect,
> . . . . it cost over $3000.00 new, and that isn't even counting the
shipping
> charges. Used Superchips can prolly be found nearby, at his son's place,
.. .
> . . if they had any children, that is.
>
> If your going to be mad at someone, pardner, . . . . maybe the
guy
> who got your money is on the list of prime suspects. Here's hoping that
you
> haven't had children, either.
>
> God Bless,
> Dan'L
>
> Let's see, . . . . Ummmmmm, . . . . "Four More Years!"

>Yes, I had read their warrenty info, in great detail. Yet, I assumed that
>when the model I bought,
>regardless if used, said it was for 1998-2003, that it indeed was for them
>years of that truck! I
>had not assumed that their product would not work "Out of the Box"
>correctly.
>
>To call back and be on hold for 10-12 min at a time to try and reach the
>same guy for what reason?
>once they have the programer, who's to stop them from billing me before I
>can get it back.
>
>The really "DUMB" point of the matter is the fact that they said they would
>update it if i had the guys
>receipt to show he bought it, not me. What the heck then does it matter?
>


What, on earth, makes you think you're entitled to something from
these guys, whom you've never done business with?? What part of, "This
Limited Warranty applies only to the original purchaser and is not
transferable," don't you understand?? Where do you get off, complaining about
the business practice of someone whom you've never spent a dime with?? You
have zero legs to stand on, legally, morally, or ethically. You've suffered no
loss, due to their actions. Time to grow up and be an adult.

Wait, . . . . I know, . . . . You're just ****ed off, because you
voted for Senator Soufflé, and now the entitlements he promised won't be
coming, the first of each month, and you found a neat little way to get some of
it back.

The good folx over at Superchips have a policy, and just because you
think you talked to someone who said something outside their policy, you think
you're entitled to something from them?? Did you record the call?? Can you
legally do so, from your home state??

You say they owe you! You couldn't be more wrong. They owe you
NOTHING. Grow up, and accept the personal responsibility of your own actions.
You got ripped off, but not by Superchips. I wanna know why you're not peeved
at the guy who sold you the bad part. He's the one who ripped you off. You
gave him money for something that we have to assume you were smart enough to
ask about, whether it would work, or not. If you failed to ask, even this most
basic question, then you deserve to get ripped off. No court in the land will
hand you a judgement against Superchips, until you exhaust ALL remedies against
the most recent source of grievance, . . . . the guy who sold you the bad chip.
Either go back to square one, or swallow the load, and crank yur belt down
another notch, and chalk this one up to experience, and send the nice folx over
at Superships a nice big check for a new chip to fit your car/truck, with the
latest version in it, and a nice warranty slip, that you can send them, with
all your personal data on it, in case there's a problem. That'll make you the
original purchaser, and you'll know not to try to sell it to someone else, and
tell them the warranty is transferable, cuz that'd be a lie. Remember: "This
Limited Warranty applies only to the original purchaser and is not
transferable."

God Bless,
Dan'L

Let's see, . . . . Ummmmmm, . . . . "Four More Years!"