If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#21
|
|||
|
|||
Success!! The dealer spoke with Honda and Honda agreed to cover the
repalcement cost. I should have the car back tomorrow (they were also doing the 37k service....plus replacing the wiper motor that went out this morning...not covered - I'm not having a good month!). I'm surprised but very happy that Honda decided to cover the radio display problem. I think this was the right thing for them to do given the history of this sort of failure. The dealer said the customer cost of the radio was $750, plus labor to install it (probalby cost about $900 total to repair). Said the solution required a complete audio unit replacement, not just the display. Honda's back on my good side. Mike |
Ads |
#22
|
|||
|
|||
Mike said
> Success!! The dealer spoke with Honda and Honda agreed to cover the > repalcement cost. I should have the car back tomorrow (they were also > doing the 37k service....plus replacing the wiper motor that went out > this morning...not covered - I'm not having a good month!). > > I'm surprised but very happy that Honda decided to cover the radio > display problem. I think this was the right thing for them to do given > the history of this sort of failure. The dealer said the customer cost > of the radio was $750, plus labor to install it (probalby cost about > $900 total to repair). Said the solution required a complete audio > unit replacement, not just the display. Honda's back on my good side. Great! I'm calling my dealer again tomorrow. Still haven't received a call from the case worker. Casey |
#23
|
|||
|
|||
Mike wrote:
> Success!! The dealer spoke with Honda and Honda agreed to cover the > repalcement cost. I should have the car back tomorrow (they were also > doing the 37k service....plus replacing the wiper motor that went out > this morning...not covered - I'm not having a good month!). Sorry you're having a crap month - I hada similar one back in Feb. > I'm surprised but very happy that Honda decided to cover the radio > display problem. I think this was the right thing for them to do given > the history of this sort of failure. The dealer said the customer cost > of the radio was $750, plus labor to install it (probalby cost about > $900 total to repair). Said the solution required a complete audio > unit replacement, not just the display. Honda's back on my good side. Very good news indeed about Honda's covering your radio problem. I think they should have, but it's always nice to see a company step up & do the right thing. |
#24
|
|||
|
|||
Does anyone know if this is localized to just 2003 models?
Thanks, Nick On Tue, 07 Jun 2005 07:38:15 -0400, Sparky Spartacus > wrote: >Mike wrote: > >> Success!! The dealer spoke with Honda and Honda agreed to cover the >> repalcement cost. I should have the car back tomorrow (they were also >> doing the 37k service....plus replacing the wiper motor that went out >> this morning...not covered - I'm not having a good month!). > >Sorry you're having a crap month - I hada similar one back in Feb. > >> I'm surprised but very happy that Honda decided to cover the radio >> display problem. I think this was the right thing for them to do given >> the history of this sort of failure. The dealer said the customer cost >> of the radio was $750, plus labor to install it (probalby cost about >> $900 total to repair). Said the solution required a complete audio >> unit replacement, not just the display. Honda's back on my good side. > >Very good news indeed about Honda's covering your radio problem. I think >they should have, but it's always nice to see a company step up & do the >right thing. |
#25
|
|||
|
|||
The display on our '04 Accord EX radio failed after about 14 months and 25K miles, and was promptly replaced by the dealer without charge, and they even called XM and had our account transferred to our new radio. We didn't have to do (or pay for) a thing. "Nick" > wrote in message ... > Does anyone know if this is localized to just 2003 models? > > Thanks, > Nick |
#26
|
|||
|
|||
Casey, any luck from your dealer or Honda yet?
|
#27
|
|||
|
|||
It's really good to hear that I have the same problem; Mike how long after you went to te deler and had them look at it did they put a new radio in?? |
#28
|
|||
|
|||
Mike said
> Casey, any luck from your dealer or Honda yet? Still no caseworker call from Honda. I'm going to call them again - at least I had the sense to get a reference number from the first time I called. As far as the dealer goes, I haven't contacted them again yet because I've been snowed under with work for the last few days. Casey |
#29
|
|||
|
|||
Mike wrote: > Success!! The dealer spoke with Honda and Honda agreed to cover the > repalcement cost. Congratulations! One of the big reasons I bought my '04 Accord EX V6 and my wife's '04 MDX is that they stepped up to the plate several times on our two '90 Integras and a '99 Passport. Too bad they made you sweat it, and aren't willing to take a more unified, consistent approach to all these display problems. Dittos to the poster to mentioned this as a good reason to keep the radio separate from the a/c controls. A real nice "gotcha now" when either goes out. You can bet they slap a new part into your unit, which will become a refurb for the next guy, at $900. Since this problem is being reported on '04's now as well as '03's, I may eventually just leave my radio on in the garage for months on end, and cook it to death. This problem has nothing to do with miles, it has to be hours of operation. Maybe around 1200 hours of operation. I can do that in 3 months in my garage, and maybe I will when there is enough lead time remaining on the warranty, but not too much. The damn clock gains a minute a week anyway. If Honda doesn't announce a better policy, we should all run our radios 'till they die. |
#30
|
|||
|
|||
Mike said
> Casey, any luck from your dealer or Honda yet? Wow. Out of the blue, an American Honda rep finally called me back today after 3 weeks. I explained the situation (my 2003 is two years old and has almost 40,000 miles now) and also explained that I didn't want to make a 50 mile round trip so someone could say, "yeah, the radio display really is dark" and then order a new one and tell me to come back later. This rep called my dealer. In ten minutes I got a call from the dealer - radio is ordered, we will call you next week when it is in, and Honda will pay to have it replaced. I'm close to a happy ending on this and beginning to have a good feeling about it. Casey |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
2003 Accord Radio dead | Fred | Honda | 2 | July 6th 05 04:43 AM |
2003 Mazda Protoge vs 1995 Honda Accord Wagon | [email protected] | General | 2 | May 19th 05 09:02 AM |
XM satellite radio problem. Anyone see this? | Richard Forester | Honda | 11 | January 20th 05 03:38 PM |
Blank radio display | BillyforExplorers | Ford Explorer | 0 | November 9th 04 04:57 PM |
1991 Honda Accord Startup Problem | Frank starr | General | 6 | March 21st 04 11:31 PM |