cracked rear hatch

2004 exploder rear hatch cracked the other day by the blue oval logo
wondering how much it costs to repair. thanx in advance

Depending on your purchase date/mileage, this may be covered under the 3/36
warranty... If you are lucky, quote TSB 05-24-02..

Good luck....


"M D" > wrote in message
...
> 2004 exploder rear hatch cracked the other day by the blue oval logo
> wondering how much it costs to repair. thanx in advance
>

This has happened to my 2002 Explorer. It seems to be much more than a
random issue. When I took the car to the dealer,the service advisor
said that this was the second one he had seen that week, and had seen
5 or 6 recently. One of them he tried to get fixed thru the extended
warranty, but they refused to fix it. The cost for me to fix it is
about $470.
I called Ford Customer Service and after a couple of days they said
they would do nothing. Has anyone else had this problem and how was it
resolved. Is there a TSB about this? This is a factory defect and
there must be some was to get Ford to fix these. The Customer service
woman basically said that my next step was to sue Ford...

Thanks

Here are some web site that show it is happening to others.

http://www.automotiveforums.com/vbulletin/t489142.html

http://www.carcomplaints.com/Ford/Ex...r_window.shtml

http://www.topix.com/forum/autos/for...0SRS3D41AIGKAT




On Tue, 4 Sep 2007 22:52:57 -0400, (M D) wrote:

>2004 exploder rear hatch cracked the other day by the blue oval logo
>wondering how much it costs to repair. thanx in advance