2004 Town and Country. Motor stops while driving

dealers famous last words no problem found because they will not take the time to do so but have no problem raping people on maintence

KS wrote:

> NORMAL response from any business that does repairs. They cannot fix what
> isn't broke at the time they see it.
> If they guess and are wrong they are accused of being thieves, this is
> nothing new or special to car dealers.
>
> Kevin
>
> "philthy" <"noway "@ seeya.net> wrote in message
> ...
> > NORMAL dealer response duh we don't see a problem
> > you wouldn't there is there wasn't a problem
> >
> > Bill wrote:
> >
> >> Here's a long-shot, but it happened to me (dealer had the car numerous
> >> times & couldn't find the problem!)
> >> http://groups.google.com/group/rec.a...63cc0b06cfff5c
> >>
> >> Good luck,
> >> Bill.
> >

remember this
`if you ever claim lemon law the dealer is not a direct representative
of Daimler chrysler and when you go to the lemon law hearings you will be dealing directly with dc lawyers and not the dealer they are
only the selling agent and warranty work station. and most states require a cert. tech to work on cars and under most state laws makes
the tech solely responsible for bad /poor repairs and not the dealer and this is backed up by the flat rate pay system ( removes
liaibilty from dealer owner)and holds up in court time and time again. some dealer's, the good ones do bac up the techs but most just
hang them out to dry! one dealer i worked at brought in lawyers to tell us techs this and other things about overtime
.. well at least in michigan thats the way it works
anyway the dealer's service manager's care about flat rate hours flagged and care less about u since they want a big commision check
at the end of the month.
thats based on customer pay work and not warranty work done
and five star dealer just get better breaks on cars sitting on the lot among other spiffs they get
watch what happens to the dealerships in the next 2-3 years as the adjustment to the alpha dealers takes shape a( alpha dealer is a
dodge chrysler jeep and possible merc dealer) the germans are planning on and removing the mom and pop stores from the network

NewMan wrote:

> The way I read that thread, the dealer was asked SPECIFICALLY - "Did
> you check the grounds?", then answer was "Yes.".
>
> That answer was a lie in that case. Probably a junior mechanic was put
> on the car - even though you are paying full shop rate - and he or she
> checked the visible ground cable, not ALL the ground connections. The
> difference is subtle, but of ever increasing importance with more an
> more electronics in today's vehicles. Ground loops and flaoting
> connections can wreak havoc on electronic systems, and when those
> systems control real-world things like engines and anti-skid braking
> systems, then there is a real danger that things wont work as they
> were designed to, and that damage or injury could be the result.
>
> You pay top dollar for work at a dealer. I don;t think you can even
> wipe your nose in a dealership of less than $100 these days. As a
> result, and I don't know about the rest of you, but I expect a higher
> standard of service from a dealer! Simply put your dealer is SUPPOSED
> to be an "expert" on your car. After all, they are the representative
> of the manufacurer who made the car! For the money they charge, they
> should be able to service it properly.
>
> I realize intermittent problems are a pain in the neck. But I know
> Ford has a "black box" that can be connected to the car. This device
> records information about what is going on in the car with a 5 minute
> window in time. When the problem happens, your push a button on the
> box, and then drive back to the dealer. The information can then be
> reviewed to try and see what happened.
>
> And I agree, shot-gunning an intermittent problem is a no-no.
>
> On Sat, 12 Aug 2006 11:02:37 -0500, "KS" > wrote:
>
> >NORMAL response from any business that does repairs. They cannot fix what
> >isn't broke at the time they see it.
> >If they guess and are wrong they are accused of being thieves, this is
> >nothing new or special to car dealers.
> >
> >Kevin
> >
> >
> >
> >
> >
> >"philthy" <"noway "@ seeya.net> wrote in message
> ...
> >> NORMAL dealer response duh we don't see a problem
> >> you wouldn't there is there wasn't a problem
> >>
> >> Bill wrote:
> >>
> >>> Here's a long-shot, but it happened to me (dealer had the car numerous
> >>> times & couldn't find the problem!)
> >>> http://groups.google.com/group/rec.a...63cc0b06cfff5c
> >>>
> >>> Good luck,
> >>> Bill.
> >>
> >