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Land Rover Discovery bonnet release at 60 km/h



 
 
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  #11  
Old June 5th 06, 12:34 PM posted to alt.fan.landrover,aus.cars,rec.autos.4x4
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Default Land Rover Discovery bonnet release at 60 km/h


Dave Liquorice wrote:
.....
>
> **** happens, but the attitude of Customer Care leaves a little to be
> desired but that may be down to a reaction against your apparently
> agressive attitude. If you want people to do things for you, don't upset
> them. Human nature being what it is means that some one annoyed by
> someone will do the minimum required (or by the book). Get them on your
> side and more stops are likely to be pulled out to assist you and get you
> what you want.
>
> --
> Cheers
> Dave. pam is missing e-mail


I agree with you Dave. I was polite to all I spoke to at Land Rover
Customer Care and thought that they would understand the severity of
our experience. Several did understand and could put themselves in our
shoes, however the ones that had the power to make things better chose
to not to. Thus it seems to me that the latter were thinking about the
bottom line rather than their customer; i.e. they didn't seem to "care".

Ads
  #12  
Old June 5th 06, 12:35 PM posted to aus.cars,alt.fan.landrover,rec.autos.4x4
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Default Land Rover Discovery bonnet release at 60 km/h


wrote:
.....
>
> See photos at:
http://home.people.net.au/~wabbaly/Disco%20Bonnet%
> 20Release%20at%2060%20kmh/

......

Also posted the photos at a more permanent site:
http://autos.ph.groups.yahoo.com/gro...os/browse/c02f

  #13  
Old June 5th 06, 12:36 PM posted to aus.cars,alt.fan.landrover,rec.autos.4x4
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Default Land Rover Discovery bonnet release at 60 km/h

Zodiac wrote:
> The secondary bonnet catch is useless in this situation as the actual
> bolting mechanism has come off.
>


Correct, I didn't look at the photos the first time around.
IMO thats not a good design, the secondary catch is supposed to stop the
bonnet flying open if the first catch fails but it can't work if it all
falls off.
BTW I went and looked under the bonnets of my 2 Toyota's (Hilux and
Corolla), the bonnet latches are a different design but if the bolts
came loose then the result would be the same as what happened to the
Disco so the Toyota design isn't really much safer.


Daryl
  #14  
Old June 5th 06, 01:30 PM posted to aus.cars,alt.fan.landrover,rec.autos.4x4
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Default Land Rover Discovery bonnet release at 60 km/h

In article >, D Walford > writes:

> BTW I went and looked under the bonnets of my 2 Toyota's (Hilux and
> Corolla), the bonnet latches are a different design but if the bolts
> came loose then the result would be the same as what happened to the
> Disco so the Toyota design isn't really much safer.


As Damo also found. Two reported cases of this in as many
weeks ...

Adds bonnet release failure to front tire failure as phobias ... as
well as the health related thread. ****! at this rate I'm not even
gunna get out of bed in the morning for fear of breaking meself.

URK!

--

--------------------------------------------
4x4 Hilux Auto Service Centre,
BP 106 Timbuktu,
Mali (West Africa)
Tel: 292 91 52
Specialising in turbo diesel and R290 aircon
--------------------------------------------
  #15  
Old June 5th 06, 01:32 PM posted to aus.cars,alt.fan.landrover,rec.autos.4x4
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Default Land Rover Discovery bonnet release at 60 km/h

On 4 Jun 2006 23:19:22 -0700, wrote:

> Travelling at 60 km/h on the Glow Worm Tunnel Rd, Newnes State Forest
> several weeks ago, the bonnet smacked into the windscreen without
> warning. Luckily the road was straight and there were no on-coming
> cars-I stopped the vehicle without further incident. Upon inspection,
> two bolt/screws that hold a bonnet plate that engages into the
> release levers were found loose in the engine bay (on the bar above
> the radiator).
>
> See photos at:
http://home.people.net.au/~wabbaly/Disco%20Bonnet%
> 20Release%20at%2060%20kmh/
>
> With some difficulty the three of us lowered the bonnet, carefully
> manipulating the wipers under the bonnet's lower edge (they were in
> that position because of the accident). Because there was no phone
> reception, we couldn't call Land Rover's Roadside Assist, therefore
> we tied the bonnet down and drown slowly home and called there.
>
> Had the bonnet spontaneously released itself minutes before or after,
> the three of us could have crashed into a pine tree or sandstone road
> cutting. We are so fortunate the accident took place where it did.
>
> The car: Was I driving an old Disco. No, it's a 2003 Land Rover
> Discovery, Series II, purchased Dec 2003,
> under warranty until Dec 2006. Serviced by the book by Land Rover
> service centres.
>
> Land Rover "Customer Care" were initially reluctant to provide us
> with a replacement car or cover the costs of towing. This, and other
> behaviour, was totally disrespectful considering that the three of us
> could have died due to the malfunction had it occurred elsewhere.
> Particular mention must be made of Andrew Howard and Maggie
> (Margaret) Horesch (National Customer Care Manager for LRA) both of
> whom work in Melbourne--they have shown complete disreguard for our
> circumstance--I hope none of you have to deal with them when it
> really matters.
>
> Has anyone heard of this happening to Land Rovers?
>
> The most important issue for me and my family is, why did this
> accident happen?


Is this a troll??????

I mean no-one could possibly have been unaware of LR's ****e attitude
to their customers *after_the_sale* ?
Their ****e design?
Their ****e build quality?

Yeah - It has to be a troll..

Anyway, in the extremely unlikely event your piece was not a troll, LR
is at this moment kicking themselves severely up th' arse for offering
that very un-traditional longish warranty.
So, you can be pleased you've had 'some' impact on the *******s.


> Furthermore, what will stop it happening again?


You're kidding if you dn't know the answer to that - troll or no
troll:-)


--
Toby.
quidquid latine dictum
sit, altum viditur
  #16  
Old June 5th 06, 01:35 PM posted to aus.cars,alt.fan.landrover,rec.autos.4x4
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Default Land Rover Discovery bonnet release at 60 km/h

Patrick Young > wrote:
> In article >, D Walford > writes:
>
>
>>BTW I went and looked under the bonnets of my 2 Toyota's (Hilux and
>>Corolla), the bonnet latches are a different design but if the bolts
>>came loose then the result would be the same as what happened to the
>>Disco so the Toyota design isn't really much safer.

>
>
> As Damo also found. Two reported cases of this in as many
> weeks ...
>

A good case for fitting extra bonnet tie downs as required by race cars
rules.

> Adds bonnet release failure to front tire failure as phobias ... as
> well as the health related thread. ****! at this rate I'm not even
> gunna get out of bed in the morning for fear of breaking meself.


I've never experienced either but a car still managed to stuff my knee
last week:-)
Hopefully I'll find out what's damaged tomorrow.



Daryl
  #17  
Old June 5th 06, 01:39 PM posted to aus.cars,alt.fan.landrover,rec.autos.4x4
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Default Land Rover Discovery bonnet release at 60 km/h


wrote:
> D Walford wrote:
> >
wrote:
> >
> > > The most important issue for me and my family is, why did this
> > > accident happen? Furthermore, what will stop it happening again?
> > >

> >
> > There is supposed to a secondary bonnet catch so if the first catch
> > fails then the bonnet is still prevented from coming open.
> > My question would be is why did the second catch fail?

>
> I'm unaware of the existence of a second catch--can you enlighten me?
> Is it visible in the photos I've posted?


Its normally in place to prevent the bonnet from flying up.
>
> > Bolts vibrating loose on a 4WD used on rough roads is not uncommon and
> > to a certain extent is to be expected, such things should be checked at
> > service time and should also be noticed by the owner/driver when doing
> > regular under bonnet checks as per the owners manual which of course you
> > always do?

>
> Since the car has done <60 000 km I didn't think loose bolts would be
> an issue; and if they were, I thought Land Rover would note it in the
> manual and/or inspect these bolts at service.
>

Nah......you might aswell check that you have your cloths on.
You need Bonnet Pins
http://www.speedzone.com.au/trader.a...t=1921&id=5624
Age old solution for families with bonnet problems.
Landrover should install them for you

  #19  
Old June 5th 06, 02:35 PM posted to aus.cars,alt.fan.landrover,rec.autos.4x4
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Default Land Rover Discovery bonnet release at 60 km/h

On or around 5 Jun 2006 03:57:24 -0700, "
> enlightened us thusly:

>
>Austin Shackles wrote:
>....
>> >
>> >The most important issue for me and my family is, why did this
>> >accident happen? Furthermore, what will stop it happening again?

>>
>> loctite on the bolts. They shouldn't be able to come loose.
>>

>That was my thought too, but the smash repairer said then they'd never
>be able to be undone, if required (when would that be?). He suspected I
>bought a "Friday afternoon" car, and that possibly some spring washers
>were omitted.


you can get the sort of loctite that's undoable. and anyway, how often does
the bonnet catch need undoing?
--
Austin Shackles. www.ddol-las.net my opinions are just that
If all be true that I do think, There are five reasons we should drink;
Good wine, a friend, or being dry, Or lest we should be by and by;
Or any other reason why. - Henry Aldrich (1647 - 1710)
 




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