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Strange Stereo Problem (Monsoon)



 
 
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  #1  
Old September 29th 04, 03:06 PM
Stanislav R. Perchev
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Default Strange Stereo Problem (Monsoon)


Here is an odd case -- the battery on my '03 Golf was drained by the
stereo. The dealer told me it was because fluid had leaked into the stereo
from the cupholder above it. Now VW won't honor the warranty claiming an
"outside cause." Of course, the dealer is quoting me a ridiculous price
for the stereo alone. I have most certainly not intentionally caused a
leak and I have no idea why there has not been a seal installed to prevent
such things from happening in the first place. The dealer is also claiming
the stereo is completely damaged although it works without a problem (besides draining
the battery when the engine is off). Any suggestions or moral support?

Stan
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  #2  
Old September 30th 04, 01:30 AM
Woodchuck
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I feel sorry for you, but you can't expect VW to give you a free radio for
something like that. I have seen radios with, coke, Pepsi, water, coins
jammed into the cassette player. I have even seen the same inside the
climate control units on such equipped car.


"Stanislav R. Perchev" > wrote in message
.wustl.edu...
>
> Here is an odd case -- the battery on my '03 Golf was drained by the
> stereo. The dealer told me it was because fluid had leaked into the stereo
> from the cupholder above it. Now VW won't honor the warranty claiming an
> "outside cause." Of course, the dealer is quoting me a ridiculous price
> for the stereo alone. I have most certainly not intentionally caused a
> leak and I have no idea why there has not been a seal installed to prevent
> such things from happening in the first place. The dealer is also claiming
> the stereo is completely damaged although it works without a problem
> (besides draining
> the battery when the engine is off). Any suggestions or moral support?
>
> Stan



  #3  
Old October 1st 04, 02:34 PM
Stanislav R. Perchev
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Default

I understand your rationale but my concern is that the stereo actually
works. Even if not covered by warranty (again, the car does not exist in
a vacuum environment so every time something breaks it must be due to an
"outside cause"), there is no way the whole thing has to be replaced
especially given the price the dealer quotes me. Actually I would expect
VW to solve this problem. I have used the cupholder the way it is
intended. I think we can all agree that this is not the best place for a
cupholder, especially now that I know you have seen other such issues.
The only reason I replaced my A2 Golf, which I loved, with this one was to
avoid the constant repair bills. The VW salesman was certainly convincing
when he said that the warranty will cover everything that goes wrong with
the car. Maybe I am naive for thinking this would be the case but by
saving themselves a few hundred dollars by denying a warranty claim, VW
certainly will loose me as a customer, and I intended to have many other
VW cars in my life. And I guess I will stop advertising VW to my friends
and colleagues (which I have been vehemently doing) or run the risk of
being a hypocrite.


On Wed, 29 Sep 2004, Woodchuck wrote:

> I feel sorry for you, but you can't expect VW to give you a free radio for
> something like that. I have seen radios with, coke, Pepsi, water, coins
> jammed into the cassette player. I have even seen the same inside the
> climate control units on such equipped car.
>
>
> "Stanislav R. Perchev" > wrote in message
> .wustl.edu...
> >
> > Here is an odd case -- the battery on my '03 Golf was drained by the
> > stereo. The dealer told me it was because fluid had leaked into the stereo
> > from the cupholder above it. Now VW won't honor the warranty claiming an
> > "outside cause." Of course, the dealer is quoting me a ridiculous price
> > for the stereo alone. I have most certainly not intentionally caused a
> > leak and I have no idea why there has not been a seal installed to prevent
> > such things from happening in the first place. The dealer is also claiming
> > the stereo is completely damaged although it works without a problem
> > (besides draining
> > the battery when the engine is off). Any suggestions or moral support?
> >
> > Stan

>
>
>

  #4  
Old October 1st 04, 07:18 PM
William Maslin
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Default

In article l.edu>,
"Stanislav R. Perchev" > wrote:

> I understand your rationale but my concern is that the stereo actually
> works. Even if not covered by warranty (again, the car does not exist in
> a vacuum environment so every time something breaks it must be due to an
> "outside cause"), there is no way the whole thing has to be replaced
> especially given the price the dealer quotes me. Actually I would expect
> VW to solve this problem. I have used the cupholder the way it is
> intended. I think we can all agree that this is not the best place for a
> cupholder, especially now that I know you have seen other such issues.
> The only reason I replaced my A2 Golf, which I loved, with this one was to
> avoid the constant repair bills. The VW salesman was certainly convincing
> when he said that the warranty will cover everything that goes wrong with
> the car. Maybe I am naive for thinking this would be the case but by
> saving themselves a few hundred dollars by denying a warranty claim, VW
> certainly will loose me as a customer, and I intended to have many other
> VW cars in my life. And I guess I will stop advertising VW to my friends
> and colleagues (which I have been vehemently doing) or run the risk of
> being a hypocrite.
>


If all else fails, you might get another Monsoon on ebay. There is one
from a 2003 car currently at $80 with one bid and three days to go. I
have no idea what they normally sell for. But whatever it is, it's
probably cheaper than a new one from the dealer. You need to find out
first, however, what Monsoons are interchangeable with yours. By the
way, perhaps your regular car insurance would cover part of the cost.
  #5  
Old October 3rd 04, 08:35 PM
spiralingcrazies
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Default

Stanislav, what I'd recommend first is going to another VW dealer.
What happened to me was that I had to change 4 dealers that were major
a-holes and the 5th one turned out to be quite OK. Unfortunately for
some reason service satisfaction doesn't seem to rank very high with
VW dealers. I can say that I've been happier with my Ford, Saturn and
Nissan dealers on previous cars I've owned.

With that in mind I'd first try a new dealer. Don't mention what
happened to the stereo - let them diagnose that for you. It could be a
mechanical failure that they're trying to blame on your soda spilling
but actually it could be something else. Let them diagnose it for you
instead of telling them what happened.

If that doesn't work I'd try to take apart the stereo myself and clean
up the inside - there might be gunk from the soda you spilled that
could be causing the problems.

If that doesn't work - I'd rather get a new stereo from Crutchfield
that go the Monsoon route again cause you can get better bang for your
buck.


William Maslin > wrote in message >...
> In article l.edu>,
> "Stanislav R. Perchev" > wrote:
>
> > I understand your rationale but my concern is that the stereo actually
> > works. Even if not covered by warranty (again, the car does not exist in
> > a vacuum environment so every time something breaks it must be due to an
> > "outside cause"), there is no way the whole thing has to be replaced
> > especially given the price the dealer quotes me. Actually I would expect
> > VW to solve this problem. I have used the cupholder the way it is
> > intended. I think we can all agree that this is not the best place for a
> > cupholder, especially now that I know you have seen other such issues.
> > The only reason I replaced my A2 Golf, which I loved, with this one was to
> > avoid the constant repair bills. The VW salesman was certainly convincing
> > when he said that the warranty will cover everything that goes wrong with
> > the car. Maybe I am naive for thinking this would be the case but by
> > saving themselves a few hundred dollars by denying a warranty claim, VW
> > certainly will loose me as a customer, and I intended to have many other
> > VW cars in my life. And I guess I will stop advertising VW to my friends
> > and colleagues (which I have been vehemently doing) or run the risk of
> > being a hypocrite.
> >

>
> If all else fails, you might get another Monsoon on ebay. There is one
> from a 2003 car currently at $80 with one bid and three days to go. I
> have no idea what they normally sell for. But whatever it is, it's
> probably cheaper than a new one from the dealer. You need to find out
> first, however, what Monsoons are interchangeable with yours. By the
> way, perhaps your regular car insurance would cover part of the cost.

  #6  
Old October 3rd 04, 11:09 PM
Model Citizen
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Posts: n/a
Default


My 2002 Jetta TDI wagon contains examples of
notable idiocy from end to end. That cupholder
being strategically placed where it obstructs
(and endangers!) the radio is merely the 0.01%
tip of VW's bonehead iceberg.

  #7  
Old October 4th 04, 01:14 AM
Woodchuck
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Posts: n/a
Default

And cars were made for the purpose of driving from point A to B, and not
being a traveling restaurants. I do agree it's a bad place for a cup holder
unlike the Passat.

"Model Citizen" > wrote in message
news:hM_7d.64978$He1.53197@attbi_s01...
>
> My 2002 Jetta TDI wagon contains examples of
> notable idiocy from end to end. That cupholder
> being strategically placed where it obstructs
> (and endangers!) the radio is merely the 0.01%
> tip of VW's bonehead iceberg.
>



  #8  
Old October 5th 04, 12:03 AM
external usenet poster
 
Posts: n/a
Default

I'll sell you my armrest cupholder insert.

Model Citizen > wrote:

>
>My 2002 Jetta TDI wagon contains examples of
>notable idiocy from end to end. That cupholder
>being strategically placed where it obstructs
>(and endangers!) the radio is merely the 0.01%
>tip of VW's bonehead iceberg.
>



Jim B.
  #9  
Old October 5th 04, 02:11 PM
Craig Faison
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Posts: n/a
Default

On Sun, 3 Oct 2004, Model Citizen wrote:

> My 2002 Jetta TDI wagon contains examples of
> notable idiocy from end to end. That cupholder
> being strategically placed where it obstructs
> (and endangers!) the radio is merely the 0.01%
> tip of VW's bonehead iceberg.


Did you purchase this car sight unseen, or did you ignore these examples
of notable idiocy during your test drive and while conducting your
pre-purchase research?

Seems like I see another example of notable idiocy.

Craig

  #10  
Old October 6th 04, 09:40 PM
spiralingcrazies
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Default

Craig, usually on a test drive you don't look too much on where your
armrests are set or think that the door handles will start peeling, or
that the cupholder is idiotically set. Well, besides the cupholder
placement, the doorrest lid breaking and the interior plastic peeling
complaint I can't say anything much is an example of idiocy on the
Jettas. The really funny thing is that every other car I owned
(Satturn SL2, Nissan Sentra, Mercury Sable) had better placement for
cupholders or had a place where you can put an aftermarket one. The
Jetta has none.
 




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