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Phone Surveys



 
 
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  #1  
Old June 23rd 05, 01:17 AM
teem
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Default Phone Surveys

Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you
rate the time it took to repair your saturn as excellent,good,fair,or
poor?.Of course they WILL send you a follow up survey by mail to
further agitation.
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  #2  
Old June 23rd 05, 05:16 PM
Steve
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"teem" > wrote in message
...
> Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you
> rate the time it took to repair your saturn as excellent,good,fair,or
> poor?.Of course they WILL send you a follow up survey by mail to
> further agitation.


Bummer! It must be a dealer-specific thing: I only receive e-mails
asking me to complete an online survey (which I actually enjoy doing). Have
you told the service manager that you would prefer to not get the phone
calls or that you'd prefer they'd call at a different time?


  #3  
Old June 24th 05, 11:39 PM
riz
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I've filled out snail mail Saturn surveys with specific complaints about
service and never received a response

"teem" > wrote in message
...
> Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you
> rate the time it took to repair your saturn as excellent,good,fair,or
> poor?.Of course they WILL send you a follow up survey by mail to
> further agitation.



  #4  
Old June 27th 05, 06:42 PM
Steve
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Posts: n/a
Default

> "teem" > wrote in message
> ...
>> Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you
>> rate the time it took to repair your saturn as excellent,good,fair,or
>> poor?.Of course they WILL send you a follow up survey by mail to
>> further agitation.


"riz" > wrote in message ...
> I've filled out snail mail Saturn surveys with specific complaints about
> service and never received a response


Hi, riz,
Did you also address those complaints to the service dept manager? He
or she would be the person most likely to both care and also be in a
position to do something about your complaints. If no satisfaction there,
the next stop is the dealership general manager.


  #5  
Old July 22nd 05, 03:42 PM
NapalmHeart
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"teem" > wrote in message
...
> Don't they just BUG you?.Saturns good for that,at 8pm,ring,would you
> rate the time it took to repair your saturn as excellent,good,fair,or
> poor?.Of course they WILL send you a follow up survey by mail to
> further agitation.


Caller ID and an answering machine are your friends.


 




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