AutoBanter - View Single Post - Land Rover Discovery bonnet release at 60 km/h

Albm&ctd · June 5th 06, 02:08 PM posted to alt.fan.landrover,aus.cars,rec.autos.4x4

In article . com>,
says...
>
> Dave Liquorice wrote:
> ....
> >
> > **** happens, but the attitude of Customer Care leaves a little to be
> > desired but that may be down to a reaction against your apparently
> > agressive attitude. If you want people to do things for you, don't upset
> > them. Human nature being what it is means that some one annoyed by
> > someone will do the minimum required (or by the book). Get them on your
> > side and more stops are likely to be pulled out to assist you and get you
> > what you want.
> >
> > --
> > Cheers
> > Dave. pam is missing e-mail
>
> I agree with you Dave. I was polite to all I spoke to at Land Rover
> Customer Care and thought that they would understand the severity of
> our experience. Several did understand and could put themselves in our
> shoes, however the ones that had the power to make things better chose
> to not to. Thus it seems to me that the latter were thinking about the
> bottom line rather than their customer; i.e. they didn't seem to "care".
>
>
Should have bought a Lada. It opens the other way.

Al
--
I don't take sides.
It's more fun to insult everyone.
http://kwakakid.cjb.net/insult.html