Well, after two days (I was told I would get a call back from Honda
Customer Support in 24-48 hours), I called back to find out the status
of my "case". I was told to expect a call later that day and she
apologized for the delay. That was fine. But no call came. So,
today, on the fourth day, I called to find out what was up with my
case. The receptionist/dispatcher was polite and checked on my case
number and said it had been assignd and she would try and connect me
wiht the case manager. A few minutes later she came back on said that
I will get a call on Monday - a week after the case was opened. I was
told the further delay was due to the Monday holiday.

So, we wait some more. My radio display is still dark. Not getting a
call back in a reasoanble amount of time doens't make me feel very
optimistic - you know, "never give out bad news on a Friday" type of
thing.... Maybe I need to think about getting an iPOD....

Mike