Forget about the salesmen, they aren't paid to solve your problems.
They'll tell you anything.
Call the county's consumer assistance office.
Some years ago I bought a used Porsche 928 there. They took my money
quick enough but then couldn't deliver its title - for months. I finally
called the (then) owner, Mr. Smythe, and things were resolved a few
weeks later.
The dealership is now owned by one of the mega-dealer chains.
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