In article >,
"John Gregory" > wrote:

> Out of curiosity, I phoned another large Chrysler dealer to get an estimate
> of this repair. $249! If the part costs $65 and they billed by "the book",
> that means labor runs $122.66 and hour. Can this be right?

Only if one makes certain assumptions and/or jumps to conclusions.

> Q1) Is there a book available at the library - or on line - that will give
> standard time for all repair jobs?

That would be up to an individual library system.
On line, I doubt it.

> I think it would be wise to be armed with this information before agreeing
> to a repair... not that I'm complaining about mine. I may have been clipped
> a little but the dealership has been fair with me in the past. And... if his
> competitor is any guide, my dealer actually gave me "a break".

The dealer charged exactly what the labor guide calls for.

> Q2) What is the going hourly rate for a Chrysler dealership repair these
> days?

Varies by region.