a) Yes
b) Soft top rails - the top is setup as shipped with the rails that
you attach the back side/rear windows to the body with, in between the
top and the body. I did not see anything in the manual about this.
c1) Yes
c2) I checked this when I had the tire off. No such luck.
d) I had planned to make an appointment first thing Monday morning if I
had not figured it out by then.
Thanks