tech27 wrote:
> Here's what I've been told.
>
> Dealers don't like doing rotations because very often people come back to
> complain of vibration, noise, etc.
> Dealers suggest doing an alignment and dynamic balancing (tire mounted on
> car), but customers balk at the cost and infer that the dealer is just
> trying to charge for unnecessary work.
>
> The upshot is poor ratings for the dealers, who need to maintain their
> customer satisfaction indexes under pressure from BMW NA or CA, so they
> would rather just not do a job that doesn't make them much money, especially
> when the car is in for service and the customer requests a rotaion,
> expecting to pay very little or nothing if the wheels are off for say, a
> brake inspection.
>
> Never mind the fact that the whole concept of rotating tires is open to
> discussion at best.
>
> So I've been told by a BMW tech.

Tech,

Makes sense to me. I think this falls under the old adage of; "If it
ain't broke, don't fix it."

The more time you let someone (including one's self) change things, the
more opportunities there are for problems and mistakes.

-Fred W